Terms and Conditions of Sale


We accept all major credit cards for payment of your order. At the time of checkout we offer a 25% deposit that can be made on your order. The remaining balance will be invoiced via email and must be paid in full before plants are shipped or picked up. 


All orders and changes to orders must be received by 5:00pm on Thursday for shipment the following week (subject to availability). Order delays and/or cancellations received less than a week prior to ship or pickup date will be subject to a 20% restocking fee.


All of our plants are guaranteed to be properly labeled and shipped in a healthy condition, if you have questions or concerns we would be happy to help. Please contact us at orders.newleafnatives@gmail.com.


Please inspect your shipment immediately upon arrival. No claims will be accepted, unless reported within 48 hours of receipt of goods. We are not liable for the success of the plants after removal from packaging.  Prices are subject to change without notice.