New Leaf Natives

Shipping directly to your door

Your Questions... Answered.

Shipping

What do you ship?

We offer shipping on all of our herbaceous material in 38-plug tray quantities or 3’’ pots. We do not yet offer shipping on plants grown in gallon pots or larger at this time. We prioritize shipping fully rooted plants. Depending upon the species and time of year, plants may be trimmed back to better fit into the box. Please note, proper pruning does not negatively impact the health of the plant, pruning encourages new growth. 

Plants are occasionally shipped in a dormant state depending on the species and time of year. Plants in this state may have no signs of growth above the soil but the roots are healthy and ready to grow once planted.

When do you ship?

Spring shipping begins in May once plants are fully rooted. Orders are shipped on a first come, first served basis. If you need your plants by a specific deadline please let us know and we will do our best to accommodate; please specify in the 'SPECIAL INSTRUCTIONS' section at checkout or send an email to shipping.newleaf@gmail.com.

When your plants have shipped you will receive an email with tracking information. Orders typically take 1-5 days in transit to arrive at their destination from our nursery in Manchester, Michigan. 

Please note that orders are not shipped until all species in the order are fully rooted and ready for sale. If your order contains plants with a range of available dates, your order will ship at the latest available date when all plants are rooted and ready to go. Please place separate orders if you need to receive certain plants sooner than others.

We ship through mid-November and typically make a public announcement for our last shipping date of the season (weather dependent).

Where do we ship?

We now offer shipping to the Midwest and Eastern regions.

States we ship to:

Alabama, Arkansas, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New york, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and Wisconsin

We do not ship to: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Puerto Rico, Utah, Virgin islands, Washington and Wyoming

How do we ship?

We ship our plants using UPS Ground and Fedex LTL for freight orders. 

Quantities of less than 32 trays are shipped via UPS Ground. Depending on the number of trays, they will be packed into our 1, 2, or 3 tray boxes.

Quantities of 32 trays or more will be shipped via Fedex LTL on our custom built pallet racks. FedEx LTL requires a loading dock or a forklift to receive your delivery. If you will require liftgate services, please specify in the 'SPECIAL INSTRUCTIONS' section at checkout. Additional costs will be invoiced via email.

What are our shipping rates?

Our online ordering system is connected directly to our carrier accounts and calculates shipping rates at the time of checkout. Our system automatically calculates the most efficient packaging systems to ensure the best rates possible for both ground and freight.

We are happy to get a shipping cost quote to you if you are interested in placing an order but are not ready to proceed with the order online. 

What to expect when my order arrives?

Your plants will be securely packaged to protect them during transit. They may shift slightly during shipping, but this won’t harm their viability. We specialize in growing native plants, focusing on strong, healthy root systems. Every plant is unique, and appearance changes through out the season.

We recommend unpacking your plants immediately upon arrival and watering them if the soil feels dry. For best results, plant them as soon as possible and follow proper care instructions.

Feel free to reach out with any questions or concerns, we are happy to be of assistance!

Quality Matters.

Our Shipping Standards

Our top priority is making sure that your plants arrive healthy. Depending on the species and time of year, plants may be trimmed back to better fit into the box. Please note, proper pruning does not negatively impact the health of the plant, pruning encourages new growth. 

Plants are occasionally shipped in a dormant state depending on the species and time of year. Plants in this state may have no signs of growth above the soil but the roots are healthy and ready to grow once planted.

Boxed plants are carefully packed into our custom made boxes to ensure as little movement as possible. Any remaining open space is filled with a compostable shredded wood material which helps to keep plugs in place as well as to retain moisture. Upon arrival, plants should be removed from the box and watered as soon as possible.  Each shipped order contains a Plant Care Guide that covers details of plant care.

New Leaf Natives

Ordering and Pick up

Ordering and Pick Up

How do I place an order?

Our website is open for shopping from January until November.

You can browse our plant selection and place your order directly through our website. If you have questions feel free to email us at info@newleafnatives.com or give us a call at (732) 330-7175

When your order is ready for pick up we will reach our via email to schedule a date and time to pick up.

What does "preorder" mean?

ALL PREORDER SPECIES ARE STILL GROWING IN OUR GREENHOUSE - Please note all orders containing preorder species will be held until all plants in your order are ready to pickup or ship. If you would like available plants sooner please make two separate orders.

When can I pick up my order?

The amount of time for order fulfillment ranges throughout the season based on volume of orders received. Typically, a 1-5 day turnaround time is required for order fulfillment. Orders are fulfilled on a first come, first served basis. 

If you have pre-ordered early in the year, we will notify you via email as plants become available to schedule a pick up time.

Where can I pick up my order?

You will pick up your order at our nursery in Manchester at your scheduled pick up time...

Address:

9587 Saline Waterworks Rd.

Manchester MI

48158

  • We currently have a designated pick up location under the wooden structure behind our Greenhouse

  • Your order will be prepped and setup under the wooden structure and flagged with your name and order number

If you have questions feel free to give us a call at (734) 330-7175

Can I visit the nursery without placing an order first?

We are open for appointments however there are a few things to keep in mind:

  • As a wholesale nursery, our setup is geared toward efficient, self-directed shopping

  • To help us best serve you, we recommend that visitors come prepared with a list of the plants they’re interested in and/or general knowledge of Latin names

  • If you’d like assistance in selecting plants for your site, we also offer consultation services through our landscape division, Creating Sustainable Landscapes

Plant

Availability

How do I know if a plant is available now or for preorder?

Each product listing on our website will indicate if its "Available now" or "Preorder*".

*Preorder availability dates are subject to change... Plants can a bit a bit unpredictable. We hope you understand.

What if a plant I ordered isn't available anymore?

Quality communication is our priority. If we have any issues fulfilling your order we will notify you promptly and provide options for a substitution or refund.

Can I request specific plants that arent listed as available?

We're happy to hear your requests!

Contract Growing

Interested in securing a specific plant list for an upcoming project? We offer contract growing services to meet your needs.  In general, the earlier you start planning for your project, the better. We recommend the season prior to expected planting time but we are happy to try and work with you if time is short.

A few things to keep in mind: Most species require 3-6 months to produce from the time seed is acquired.  If you are interested in hyper-local genotypes, we will need to plan according to when seed is ready to be harvested from the particular site being restored. Contract grows will require a 25% deposit in order to proceed with the custom grow.

We will do our best to accommodate you on growing plants to fit your project's needs whether it be a certain size or time of the year. Contact info@newleafnatives.com to start making your planting project a reality!




Payment & Policies

When do I pay for my order?

Payment is collected at the time of checkout for both available and preorder items.

If you are a retail customer placing a bulk order a head of time and would like to place a 25% deposit, feel free to reach out and we can work with.

Wholesale customers placing a deposit are able use preorder code "WHOLESALE25" at checkout. The remaining 75% must we paid prior to pick up or delivery.

Can I cancel or modify my order?

Orders can be canceled or modified within 24 hours of being placed without any fees. After the 24-hour window, a 15% restocking fee will apply.

To request changes, please contact us as soon as possible.

Refund policy

At New Leaf Natives, we take great care to ensure that every plant we sell is healthy and well-cared for before it leaves our nursery.

If you notice any issues with your plants at the time of pickup, please let us know so we can address your concerns on site.

We specialize in growing native plants in plugs, focusing on strong, healthy root systems. Every plant is unique, and some may not look their best above ground at certain times of the year. However, a healthy root system ensures that the plant is viable and ready to thrive when planted in the right conditions.

Once plants leave our care, we cannot be held responsible for issues that may arise due to handling, planting, environmental conditions, or improper care. We recommend planting your new additions as soon as possible and following proper care instructions to give them the best start.

We’re always happy to hear any questions or concerns regarding your order. Feel free to reach out to us—we’re here to help!

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